AnaCom, Inc. - RMA Form

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Return Material Authorization Request
(Online Request Form for RMA)

In order to allow AnaCom to continue to provide their customers with excellent quality in repairs and quick turnaround time, this RMA form should be filled out as completely as possible. It is recommended that the AnaCom Technical Support Group be contacted prior to returning a Transceiver for repair.

CUSTOMER CONTACT INFORMATION

Company

Contact Name

Mailing Address

Phone Number

Fax Number

Email

RETURN PRODUCT INFORMATION

ODU Serial No.

ODU Model No.

ALARM/FAULT INFORMATION

List all ALARMS

TX Description
(TXC, TXG, Txin, Txout)

RX Description
(RXC, RXG, RXout)

Additional Information

Typical Operating Temperature (Celcius)

Please click Submit button only once!

Technical Support: (techsupport@anacominc.com)
Jordan Li 408.519.2062 ext.13

Please wait until an RMA number has been issued before sending equipment.

If possible, the LNC and LNC cable should be returned with the Transceiver. This will allow for a more thorough evaluation and collaboration. A copy of this form should also be included with the Transceiver when it is returned to AnaCom for repair.